★★★★★ 4.8/5Trustpilot · 38,412 reviews Instant delivery 14-day refund
Ship to 🇩🇪 DE · EUR
lizensa
ShopDealsBusinessResellersHelp
Sign in
Newsletter · weekly

The sharpest wholesale deals, every Tuesday.

Restocks, publisher drops, 48-hour flash pricing. No noise, ever — unsubscribe in one click.

lizensa

Premium European software distribution. Genuine licences, wholesale prices, delivered instantly.

★★★★★
4.8 / 5 · 38,412 reviews
Independently verified on Trustpilot
SSL / PCI DSSISO 27001GDPROmnibus
Shop
  • Microsoft 365
  • Windows 11 Pro
  • Office 2024
  • Windows Server
  • Security suites
  • All products →
Categories
  • Microsoft
  • Antivirus
  • VPN
  • Development
  • Design & creative
  • Bundles
For business
  • Volume licensing
  • Reseller API
  • Book a demo
Company
  • About Lizensa
  • Trust & compliance
  • Help centre
  • Changelog
  • Blog · The Fingerprint
  • Careers
Legal
  • Terms of service
  • Privacy policy
  • Cookies
  • Imprint · Impressum
  • Refund policy
AcceptVISAMCAMEXSEPAPayPalApple PayKlarnaPO · Net-30
© 2026 Digital Soft Distribution Sp. z o.o. · ul. Hoża 86/410, 00-682 Warszawa, PolandKRS: 0000960920 · NIP: PL7011079724
Home
Products
AI
Sign In
Returns & Refunds

30-Day Money Back Guarantee

Not satisfied with your purchase? We offer hassle-free refunds within 14 days.

Request a Refund
This page describes our voluntary 14-day money-back guarantee. For your EU statutory right of withdrawal (14 days), please see our Right of Withdrawal page.

30-Day Window

Request refunds within 14 days of purchase

Full Refund

Get your money back - no restocking fees

Easy Process

Simple online refund request system

Refund Eligibility

Eligible for Refund

  • Unused license keys (not activated)
  • Products purchased within the last 14 days
  • Subscription products within 14 days
  • Products with technical issues preventing activation

Not Eligible

  • Activated or used license keys
  • Products marked as "Final Sale"
  • Custom or special-order products
  • Products purchased more than 30 days ago
  • Subscription products after 14 days

How to Request a Refund

Step 1

Submit Request

Log into your account and submit a refund request through your order history.

Step 2

Review Process

Our team will review your request within 1-2 business days.

Step 3

Approval

Once approved, we'll process your refund to the original payment method.

Step 4

Receive Refund

Refunds typically appear within 5-10 business days depending on your bank.

Frequently Asked Questions

Need Help?

If you have questions about our refund policy or need assistance with a return, our support team is here to help.

Contact SupportView All FAQs
Fast Response Expert Help 24/7 Available